OK, OK, My experience is similar, When I was in Idaho there was only one dive shop for quite a distance, and those people were awesome. When I moved to Utah, I found dive shops all over the valley . It is amazing to me how many of these jokers are conceited, rude, and arrogant. The best dive shops in this area are outside of the city and in the fringe towns.
I don’t understand the psychology of it but I do shop where the service is friendly, and helpful. The rude shops never see me twice. Man is it easy to go off on a rant..... so I will stop. Brent