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Online purchases and warranties
Anonymous - 6/01/2006 6:25 PM
Category: Anonymous
Replies: 2

Many of the premiere manufacturers do not allow their products to be sold legally online. Anyone selling those products online is NOT an authorized dealer, and the seller obtained the product illegally -- generally on the black/gray market through Europe. The warranty therefore is void -- or rather, it never existed. Any good dive shop will honor real warranties, but the manufacturer will not supply them with parts, etc., to repair non-warranty items. I would never buy a bc, computer or reg set without a full manufacturer`s warranty.
Anonymous - 6/11/2006 11:32 AM
Many other manufactures do allow their products to be sold online and they still honor the warranty. Just make sure to check with the online retailer and even contact the manufacture to be sure. Of course it`s always recommended that you have all online purchases inspected by your local dive shop. I would buy something online, especially if I can save 50%...but I would never jump into the water without a good inspection from a pro. Dive shops need to stop being so uptight about the internet. Buying online is here to stay, embrace it, work with it. Stop fighting it. Offer fitting services and inspection. Provide internet terminals in your shop for price comparison. Don`t charge more than 15% of the internet price. Bad mouthing the internet is only making you look outdated.
Anonymous - 5/04/2007 11:10 AM
I know that leisurepro .com is a cressi sub authorized dealer because diver supply checked it out for me before they give me my computer for the same price. and at that I purchased it from diver supply. they made a sale and I got the right price all due to internet competition. It`s gooooood. don`t fight it , work it , you too can save money. and then maybe take that savings to a dive shop and book a trip. There you go! IT`S GOOOOD.