Listen to what Divemaiden said about the person in the second dive shop. There is a guy who knows the retail business and knows how to sell. I too hate pushy sales people and being made to wait for a long time or just be ignored. Everything she said actually agreed with me. The guy in the second sive shop knows the retail business
As a former manager for a major specialty athletic shoe and apparel company. I knew my regular and occasional customer, I had the product knowledge to give well informed information, I also knew what could save them money and I knew that if I did the best for the customer they would come back. A repetative customer is the life of any company! Sometimes that meant sending them to a competetors if I did not or could not get what they wanted. So everthing I said, Divemaiden actually agreed with. I said get someone who kows how to sell and has product knowledge. Sometimes knowing how to sell also means knowing when not to selll! I am in full agreement with Divemaiden and from what she said, she is in full agreement with me and what I said and meant. A good salesman does not take advantage of his customers, he needs them to survive.